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Account Support

Lost your password?

Enter the email address used on your Metalliens account and a message with a new password will be sent to you. If the message does not arrive straight away, please try again later.

Password recovery

If you have forgotten your password, indicate your email address below. If this does not work, please try again later.

Before you write

Situation	What to do
Password forgotten	Use the form opposite with the email on your account.
Login refused	Check the email address for typos, then request a new password.
No account yet	Register through the Join page to create your profile.
Recovery email delayed	Please retry later and also check your spam folder.

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Account support includes assistance with lost passwords and other sign-in concerns. If a password reset message does not arrive promptly, checking the inbox for related correspondence and reviewing spam or filtered folders is a sensible first measure. Users should ensure that the email address entered matches the one used for the account. Persistent access issues can be documented and shared with support, while remembering to protect personal information and avoid sharing account credentials with others.

Customer support for mobile signal jammer and cellular blocker enquiries should begin with a clear description of the device, application, and communication bands involved. Details about a handheld jammer for 2G, 3G, or 4G systems, WiFi blocking, GPS-related features, antenna type, power source, and intended installation environment can help identify relevant guidance. Including any error messages or unusual behaviour observed during operation also allows support teams to narrow down possible causes and recommend appropriate next steps.

Signal jammer, cellphone jammer pro, radio jammer, and portable signal blocker products can vary significantly in supported frequencies, antenna configuration, battery capability, and coverage characteristics. Support guidance is therefore most useful when it reflects the model type and the communications environment in which the device is being used. Questions regarding GSM, CDMA, DCS, PCS, LTE, WiMAX, VHF, UHF, GPS, Bluetooth, or WiFi functionality should be matched to the relevant product documentation before configuration changes are attempted.

For technical troubleshooting, a structured approach helps separate power, connection, range, and configuration issues. Users can confirm that the unit is powered correctly, that antennas are properly attached, and that control settings correspond with the intended operating mode. Surrounding structures, nearby transmitters, and other electronic equipment may influence apparent coverage or performance. Recording observations across different locations and conditions creates a clearer picture for support, especially when investigating handheld jammer, vehicle-mounted, or fixed-installation device behaviour.